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Construction, Building Materials, and Agricultural Machinery

Service for rugged machines, no matter where they are

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Kettenbagger auf Baustelle, digitale Maschinenhistorie und Störmeldungen per QR-Code in der Baumaschinenbranche
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Scattered in the operation, scattered in the system

Your machines are rarely in the same place twice. Three problems cost you time, revenue, and trust.

Machinery is scattered across construction sites, farms, and contractors’ yards
Service is provided through dealers and partners; no one has a unified perspective
During the season, every hour counts; any downtime during harvest hits customers hard
Eine Grafik die darstellt, dass Dokumente und Dateien aufwendig gesucht werden müssen

Structure and Speed on the Field

A digital foundation for every machine delivered. Easy to locate, easy to plan collaboratively, and season-proof.

Every machine can be located using a QR code, whether on a construction site, in a yard, or at a contractor’s location
In-house sales force and dealer network plan using the same system
Seasonal peaks planned in advance, with real-time disruptions in between

What SIMPL Can Do Specifically in the Construction and Agricultural Machinery Industries

From machine records via QR codes to a predictable wear-parts business.

Machine Record in the Field

Find any machine, no matter where it is

Whether it’s a wheel loader, a combine harvester, or a mixing plant: all service information in one place, instead of on scraps of paper in the cab and in emails from dealers.

Service history, operating hours, and documents grouped by machine
QR code on the device, durable enough for use in dirty environments
Current location and operational context can be tracked at any time
Learn more about asset management & QR codes
„Jetzt erfassen wir Kundenanfragen und Aufträge, inklusive aller relevanten Serviceberichte und Wartungsprotokolle, zentral in einer einzigen Lösung.“

Britt van Deursen, Bereichsleiterin bei Wagner Eschweiler · Zur Case Study →

Field Sales & Dealer Network

In-house technicians and dealers on the same schedule

Manage operations centrally or in collaboration with partners. Whether it’s your own customer service team or dealers, everyone is on the same page.

Manage assignments centrally via the digital planning board
Actively Engage Dealers and Service Partners
Grouping Long-Distance Rides in a Practical Way
Learn more about resource planning
Mobile Service Reports

Documentation that can withstand field use

Oil changes, replacement of wear parts, or handoffs: Technicians document the work directly at the machine, with photos and a signature—even without a receipt.

Reports are digitally signed and immediately available centrally
Operating hours, photos, and installed parts recorded directly
Works offline in the field and on the construction site
Learn more about mobile data collection
Season & Incidents

Plan for seasonal peaks, compensate for absences

Wait until after the season, check before the season: Recurring tasks run automatically. You can squeeze urgent issues in between.

Centrally Record and Prioritize Trouble Tickets
Plan for Post-Season Maintenance and Seasonal Checks in Advance
Find the right technician quickly during peak times
More About Ticketing
Wear & Replacement Parts

Reclaim the replacement parts business

Tines, coulters, blades, filters, and belts are subject to constant wear and tear. Without a track record, this revenue goes to aftermarket suppliers.

Parts Installed and Wear and Tear Trackable for Each Machine
Determining Parts Requirements Based on Operating Hours and History
Quotes and reorders directly from the field
How AI Helps in This Process
SIMPL Auftragserstellung mit Erfassung von der Anlage und dem Anliegen
Why SIMPL in the Construction and Agricultural Machinery Industries

A structure that can withstand field use

Your customers work under time pressure and in all kinds of weather. SIMPL is quick to set up and works both on mobile devices and offline.

Wichtige Dinge bei der Einführung von SIMPL
Personalized support that understands construction and agricultural technology
Mobile and capable of working offline, even in the field without a signal
Made and hosted in Germany, designed to meet strict compliance requirements
Here's how we support you
„Früher musstest du alles manuell durchgehen – jetzt geht alles deutlich einfacher. SIMPL nimmt uns so viel Arbeit ab."

Hendrik Krieber, Projektleiter bei thyssenkrupp Steel Europe · Zur Case Study →

Add impact to your field service

Try SIMPL and bring speed, clarity, and predictable revenue to your machine service business.

Schedule a meeting
A no-obligation consultation with our experts
Specifically, using your construction and agricultural machinery as an example
Personal Contact
No preparation needed—just bring your questions

Frequently Asked Questions: Service for Construction, Building Materials, and Agricultural Machinery

What are the benefits of service software for manufacturers of construction and agricultural machinery?

SIMPL consolidates each machine’s service history, operating hours, documents, and installed parts into a single digital file. Your team can locate machines in the field, plan service calls in collaboration with dealers, and make the wear-parts business more predictable.

How can I locate machines that are scattered across construction sites and yards?

Each machine is assigned its own file containing its location and operational context. Using a QR code on the device, your technician on site can directly open the correct file—including the history and installed parts—without having to check with headquarters first.

Can I integrate my dealer network into service planning?

Yes. Our in-house field service team and dealers or service partners all work in the same system and have access to the same up-to-date data. This allows you to see at a glance which service call is assigned to whom, instead of having to piece together information over the phone and via email.

How do I plan for seasonal peaks, such as harvest or construction season?

Recurring tasks, such as end-of-season maintenance and seasonal checks, are automatically flagged when they’re due and can be scheduled in advance. You can slot in urgent requests during peak periods in real time and quickly find the right technician.

Does the documentation work even without a signal in the field?

Yes, SIMPL works offline. Technicians record tasks, operating hours, photos, and the customer’s signature directly at the machine. As soon as a connection is reestablished, the reports are available centrally.

Can my customers see the service status of their machines themselves?

Through the customer portal, your customers can access machine data, service history, and upcoming maintenance schedules. This reduces the need for follow-up inquiries during the busy season, when your back-office staff is already working at full capacity. Existing systems can be integrated with the portal.

Intuitive operation that works right away

SIMPL is designed so that technicians, service managers, and workshop teams can start working with it right away—without lengthy training and without feeling overwhelmed.

Aufgeräumte SIMPL Benutzeroberfläche für Techniker und Serviceleiter ohne Einarbeitungsaufwand

Offline Capability for Your Technicians

Technicians can enter jobs, forms, and photos entirely offline—everything syncs automatically as soon as a network connection is available again.

Offline erfasster Serviceauftrag in der SIMPL App mit automatischer Synchronisation bei Netzverbindung

Made & Hosted in Germany

Your data is stored in certified German data centers. Perfect for mechanical engineering firms and industrial companies with strict compliance requirements.

Serverstandort Deutschland – SIMPL wird in Dortmund entwickelt und in zertifizierten deutschen Rechenzentren betrieben
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