Friday morning—it was the on-call team’s turn. Three problems are costing you time and revenue every week.
HVAC, Plumbing, Heating, Air Conditioning
Schedule maintenance, complete service reports at the customer's site, and manage emergency services
Heating, drinking water, and air conditioning—each system has its own maintenance schedule. SIMPL combines maintenance, customer service, and emergency service into a single system.
Does this sound familiar to you?
Inquiries come in via notes, messaging apps, and phone calls; there is no central point where they all come together
Each system has its own interval, which is maintained on a magnetic board and in Excel
Reports are generated in the car, but signatures and measurement values are missing
SIMPL Brings Structure to Your Maintenance and Customer Service Business
A digital platform for every managed property. Everything is handled centrally—no appointments are missed.
All inquiries are received centrally as orders, regardless of the channel through which they are submitted
Intervals are set for each system; due dates are automatically generated
Report completed and signed by the customer; immediately available in the system
What SIMPL Can Do Specifically in the HVAC Trade
From asset files via QR codes to predictable maintenance workloads.
Equipment File for Each Device
Heating systems, water heaters, and air conditioners, each with a complete history
A QR code on the unit. Your technician scans it and sees the model, year of manufacture, last maintenance date, and any outstanding issues.
Device type, year of manufacture, and location grouped by system
Maintenance history, measurement data, defects, and manuals directly on the device
No more flipping through folders, no more calling the office
„Jetzt erfassen wir Kundenanfragen und Aufträge, inklusive aller relevanten Serviceberichte und Wartungsprotokolle, zentral in einer einzigen Lösung.“
Maintenance Contracts & Inspection Intervals
Heating, Drinking Water, and Climate at a Glance
Each trade has its own maintenance intervals. SIMPL records them for each facility and automatically notifies users when maintenance is due.
Custom interval for each system and maintenance contract
Statutory inspection requirements, such as heating system inspections, can also be mapped
Schedule maintenance tasks for the same property on a single date
Scheduling & On-Call Service
Weekly Schedule and On-Call Duty Without a Magnetic Board
Schedule maintenance routes by area and skill level. If a pipe burst comes up, you can add it right away.
Manage assignments centrally via the digital planning board
Schedule emergency response calls in real time
Group trips by area to reduce travel time
On-site Maintenance Log
Keep the log at the customer’s location, not in the car
Burner, exhaust emissions, pressure, safety valve: the checklist is attached to the unit. Sign right next to it.
A checklist for each device type instead of a preprinted standard form
Measurement data, photos, and customer signature all in a single transaction
Works offline, even in the basement without a signal
Inquiries & Complaints
One inbox instead of notes, messaging apps, and the phone
Whether by phone, email, the customer portal, or a QR code on the machine: everything is turned into a ticket with a clear status.
Centrally record and prioritize inquiries and trouble tickets
Track open defects until they are resolved
Turn a shortage into an opportunity
Why SIMPL in the HVAC Trade
A structure that is also making its way into small businesses
Your technicians should be working, not learning how to use software. SIMPL is quick to set up and works both on mobile devices and offline.
Personalized support that understands both craftsmanship and technical service
Portable and capable of working offline, even in the boiler room where there’s no signal
Made and hosted in Germany, designed to meet strict compliance requirements
Turn Maintenance Contracts into Predictable Revenue
Try SIMPL and consolidate maintenance, customer service, and emergency services into a single system.
A no-obligation consultation with our experts
Specifically, using your equipment and maintenance contracts as an example
Personal Contact
No preparation needed—just bring your questions
Frequently Asked Questions: Software for HVAC Companies
How can service software benefit a HVAC business?
SIMPL consolidates equipment, maintenance contracts, work orders, and service reports in one place. Requests are received centrally instead of via sticky notes and messaging apps, due dates are automatically flagged, and your technician completes the service report right at the customer’s location.
How can I keep track of maintenance schedules for my heating, drinking water, and air conditioning systems?
Each system is assigned its own maintenance interval, regardless of the trade. All due dates are listed in a single overview, so you can schedule maintenance tasks for the same property on a single date instead of making three separate trips.
Can the GEG heating inspection be modeled in SIMPL?
Yes, as a separate inspection event for each system with a deadline. Since any optimizations required after the inspection must be completed by a specific deadline and documented in writing, both can be managed as a task and a follow-up order. You remain responsible for the technical evaluation, while SIMPL keeps track of deadlines and documentation.
Can my technician have the customer sign the report?
Yes. There is a checklist for each type of device; measurements, photos, and the signature are recorded in a single process right at the equipment—even offline in the basement. This means the report is complete before your technician gets back in the car.
How do I consolidate inquiries from phone, email, and messaging apps?
All incoming requests are converted into a single ticket with a clear status, regardless of whether they come in via phone call, email, the customer portal, or the QR code on the machine. That way, nothing gets lost in a jacket pocket or a chat history anymore.
Does the property management company receive a summary of maintained and overdue systems?
Through the customer portal, property management companies can see which systems have been serviced, which are due for service, and which issues remain unresolved. This replaces the monthly summary sent by email. Existing systems can be integrated with the platform.
Intuitive operation that works right away
SIMPL is designed so that technicians, service managers, and workshop teams can start working with it right away—without lengthy training and without feeling overwhelmed.
Offline Capability for Your Technicians
Technicians can enter jobs, forms, and photos entirely offline—everything syncs automatically as soon as a network connection is available again.
Made & Hosted in Germany
Your data is stored in certified German data centers. Perfect for mechanical engineering firms and industrial companies with strict compliance requirements.
