Field Service Live Talk: From Paper Chaos to Structured Dispatch Management
Technicians on the road, an office under constant pressure—how much longer can this go on?
In our live talk, Sebastian Heeke, Service Coordinator at VHV Anlagenbau, and Alexander Kreyenborg, Managing Director at SIMPL, will show how a medium-sized service company made the transition from Excel and manual processes to fully digitized dispatch management—and what that really means in day-to-day operations
Atlas Copco IAS: Equipment-Historien transparent und global verfügbar 🌍
Mit dem Brettener Standort von Atlas Copco IAS – Hauptsitz der Industrial Assembly Solutions Division innerhalb der weltweit rund 39.000 Mitarbeitenden starken Atlas Copco Gruppe – arbeiten wir aktuell an einer durchgängigen, digitalen Historie für die automatisierten Klebe- und Fügetechnologien. Über die Seriennummer eindeutig identifiziert, werden Service- und technische Dokumente direkt am Equipment verankert – über den gesamten Lebenszyklus hinweg. Ein wichtiger Schritt, um globalen Service stärker zu positionieren. Wir freuen uns auf die gemeinsamen nächsten Schritte mit Jochen Sigmann & Team!
Service als Wachstumshebel: QTM baut mit SIMPL digital aus 📈
QTM macht Service zum Wachstumstreiber und hebt mit SIMPL seinen After-Sales auf das nächste Level: Durch eine zentrale Plattform für Tickets, Maschinenhistorien, Außendienststeuerung und Wissensdatenbank wird der Service schrittweise vom reaktiven Troubleshooting hin zu einem proaktiven, datenbasierten Serviceerlebnis entwickelt, das Ausfälle reduziert und den Alltag im Service deutlich vereinfacht.
SIMPL wächst weiter – willkommen im Team, Rouven!
Wir freuen uns, dass Rouven Kruse ab sofort Teil des SIMPL Teams ist. Als Senior Full Stack Developer bringt er über ein Jahrzehnt Erfahrung in die Weiterentwicklung der SIMPL Plattform ein. Dabei stellt er sicher, dass Architektur und Gesamtkonzept auch bei wachsender Nutzung stabil, leistungsfähig und erweiterbar bleiben.
VDH Group relies on digital service with SIMPL
The VDH Group with Mehldau & Steinfath Umwelttechnik, HKL Anlagentechnik and DrySoTec is one of the leading specialists in industrial plant engineering – from environmental technology to process engineering. Together with SIMPL, VDH is now digitizing its service processes: Inquiries, system histories and deployments are recorded centrally and linked intelligently. This creates transparency, reduces the workload of the teams and strengthens direct communication with customers.
Start of the partnership: Hymmen & SIMPL
Hymmen has been developing innovative machine and plant technologies for over 125 years – including for the furniture, building materials, and flooring industries. Whether presses, digital printing, or automation: Hymmen stands for technological excellence and tailor-made solutions. Now, together with SIMPL, Hymmen is entering a new era of service management – digital, efficient, and future-oriented. We are proud to be on this journey with you. Welcome to SIMPL!
Digitalization is no longer optional, but mandatory!
At maintenance in Dortmund, Dr. Alexander Kreyenborg discussed AI and digitalization with a high-caliber panel at the VAIS panel discussion on “Industrial Services of the Future.” His central message: “True digitalization relieves users instead of burdening them further—they already have enough to do! Only with intuitive, well-designed tools can a reliable database be created – the crucial foundation for successfully using AI in service and finally making service measurable.”
Visit us at maintenance 2025 in Dortmund!
We will be exhibiting at maintenance 2025, presenting our latest innovations for industrial services, maintenance, and repair. Stop by our booth 5-I20E and learn more about CSM, FSM, EAM, and CMMS. 🎯 Highlight: Use our checklists to identify your potential in digitalization and AI! We look forward to seeing you there! 🚀
Welcome, VHV Anlagenbau!
We are delighted to welcome VHV Anlagenbau to SIMPL. With our support, the company will digitize its service management and field service processes. Since 1995, VHV has stood for innovative conveyor technology – from development and design to manufacturing. We look forward to working together!
Best Pitch Award #24 at Ignition Accelerator!
Dr. Can Azkan impressed everyone with his pitch at Ignition Accelerator, captivating not only the jury but also the audience. This success crowns an intense phase marked by strong customer growth, numerous new features for the SIMPL solution, and the expansion of our team.
€500,000 for the development of the digital product passport!
SIMPL is receiving funding from the European Union and the state of North Rhine-Westphalia to develop the digital product passport. This not only allows us to take a fresh look at the core processes involved in the maintenance and servicing of machines and systems ⚙️ – we are going even further! Soon we will be able to map crucial data along the entire value chain: from the machine history and the components used to the ecological footprint of the system.📊
New addition to the team!
Our team is growing, and we are delighted to introduce Lorena Rinaldo to you today 🙌 A great user experience is one of the most important building blocks of #SIMPLE software. Lorena has been involved in the design of digital applications for several years and ensures that people enjoy working with innovative technologies.
SIMPL meets Emsland
At the beginning of June, SIMPL inspired over 100 entrepreneurs in Emsland with a captivating presentation on the importance of digitalization in service and maintenance. In collaboration with Fraunhofer AHEAD and Cornexion, this led to many exciting discussions and valuable contacts.
ACHEMA 2024 in Frankfurt
The world’s largest trade fair for process technology, ACHEMA 2024, is in full swing! 💥 The SIMPL team is on site this week and has already had numerous discussions with companies from the process industry. Are you there too? Let’s get in touch!
We are featured in the Ruhr Nachrichten newspaper!
A few weeks ago, we were invited by the Ruhr Nachrichten newspaper for an interview, and today the interview was published. Read this article to learn more about why SIMPLe software is crucial and why service is becoming increasingly important in the industry.
KVD Service Congress in collaboration with Wagner GmbH
We made Wagner GmbH’s achievement of the next digital level for excellent industrial service with us the topic of an expert forum at the Service Congress organized by the Service Association KVD. There, we discussed challenges, successes, and best practices with interested parties.