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Industrial service provider

Manage industrial services, track performance, and bill for everything

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Work performed does not necessarily mean it has been billed

Your teams are working on unfamiliar territory, under tight deadlines. Three problems are costing you money right now.

Hours and materials end up on scraps of paper; some of them are never billed
Teams and subcontractors are spread across many customer locations
Unplanned additional work will not be paid unless a change order is issued
Eine Grafik die darstellt, dass Dokumente und Dateien aufwendig gesucht werden müssen

SIMPL Brings Structure to Your Industrial Services

A digital platform from order placement to acceptance. Nothing gets lost, and nothing goes unpaid.

Time and materials are recorded directly on-site; no documentation gets lost in the paperwork
In-house teams and subcontractors in a single schedule, across all locations
Additional work has been documented and approved; the addendum will be converted into a line item

What SIMPL Can Do for Industrial Service Providers, Specifically

From mobile service tracking to verifiable documentation for invoice verification.

Mobile Service Tracking

Schedules, materials, and photos taken on-site instead of in the office in the evening

Your foreman records the actual work performed at the job site—even offline on the factory grounds.

Hours per employee and qualification, directly on the job
Materials, Activities, Photos, and Customer Signature in a Single Transaction
Works offline, even in indoor areas and facility zones without reception
Learn more about mobile data collection
„Jetzt erfassen wir Kundenanfragen und Aufträge, inklusive aller relevanten Serviceberichte und Wartungsprotokolle, zentral in einer einzigen Lösung.“

Britt van Deursen, Bereichsleiterin bei Wagner Eschweiler · Zur Case Study →

Verification & Billing

Verifiable documentation at the touch of a button

Your client will verify the invoice against the supporting documentation. SIMPL provides this documentation in a structured format, with references to the order and the time period.

Report for each order, including time period, location, and total hours
Can be exported as a PDF for invoice verification and auditing
Shorter billing cycles, fewer follow-up inquiries
Learn more about the documentation →
Operations & Team Management

Teams and Subcontractors in a Single Plan

Centrally schedule individual technicians, installation teams, and subcontractors, taking into account location and priorities.

Manage assignments centrally via the digital planning board
Targetedly involve subcontractors and keep track of them
Schedule only employees with valid training; proof is available in their app
Learn more about resource planning
Property & Facility File

Each customer’s system and its history

What work has already been done on this facility, by whom, and with what results? Your team will see this before arriving on site.

Assets and properties recorded in a structured manner by customer location
History, Documents, and Outstanding Issues Regarding the Property
Open the correct file on-site using a QR code
More About Asset Management →
Orders & Addenda

Extra work turns into a paid position

When operations come to a standstill, the unexpected almost always happens. If you document it right away, you can also calculate it.

Centrally record and prioritize inquiries and orders
Document additional work on the order and have it approved
Generate a quote directly from the addendum
More about ticketing
Why SIMPL in Industrial Services

A structure that works on foreign territory

Your teams work wherever the client’s rules apply. SIMPL is quick to set up and works both on mobile devices and offline.

Wichtige Dinge bei der Einführung von SIMPL
Personalized support that understands technical service
Mobile and capable of working offline, even in plant areas without a signal
Made and hosted in Germany, designed to meet strict compliance requirements
Here's how we support you

Get paid for the work you’ve done

Try SIMPL and consolidate performance tracking, resource planning, and documentation into a single system.

Schedule a meeting
A no-obligation consultation with our experts
Specifically, using your assignments and performance records as examples
Personal Contact
No preparation needed—just bring your questions

Frequently Asked Questions: Software for Industrial Service Providers

How does service software benefit an industrial service provider?

SIMPL consolidates orders, assignments, recorded hours, materials, and supporting documentation in one place. Your teams document their work on-site instead of back at the office in the evening; the planning team can view all locations at a glance; and the performance report is generated as a byproduct of the work.

How can I make sure that all hours and materials are billed?

Time, materials, and activities are recorded directly on the job order, rather than on a slip of paper that must be transferred later. This eliminates the media break—where work details are typically lost—and ensures that billing is based on complete data.

How do I prepare performance reports for my client's audit?

The report is generated for each order and includes the order reference, service period, location, and total hours, and can be exported as a PDF. Because these exact details are cross-checked during the client’s invoice review, this significantly reduces the number of clarification rounds.

Can I include subcontractors in the assignment management system?

Yes. You can manage your in-house technicians, installation teams, and subcontractors all together using the scheduling board, with location-based information and task packages. This way, you can see at a glance who is working where, instead of having to track progress over the phone.

How do I document unplanned additional work during a shutdown?

Additional work is documented directly in the current order and can be approved. A quote can be generated immediately from the recorded addendum, rather than having to reconstruct the work later from reminders and notes.

Can my clients access reports and documentation on their own?

Through the customer portal, your clients can access reports, documentation, and the status of open orders. This reduces the need for follow-up inquiries and speeds up approvals. Existing systems can be integrated with the platform.

Intuitive operation that works right away

SIMPL is designed so that technicians, service managers, and workshop teams can start working with it right away—without lengthy training and without feeling overwhelmed.

Aufgeräumte SIMPL Benutzeroberfläche für Techniker und Serviceleiter ohne Einarbeitungsaufwand

Offline Capability for Your Technicians

Technicians can enter jobs, forms, and photos entirely offline—everything syncs automatically as soon as a network connection is available again.

Offline erfasster Serviceauftrag in der SIMPL App mit automatischer Synchronisation bei Netzverbindung

Made & Hosted in Germany

Your data is stored in certified German data centers. Perfect for mechanical engineering firms and industrial companies with strict compliance requirements.

Serverstandort Deutschland – SIMPL wird in Dortmund entwickelt und in zertifizierten deutschen Rechenzentren betrieben
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