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Field Service Management (FSM)

Your digital field service team – with our Field Service Management software

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Tablet mit übersichtlicher Einsatz‑ und Ressourcenplanung im Kalenderlayout, daneben ein Smartphone mit geöffnetem digitalen Formular zur Inbetriebnahme einer Maschine inklusive Sprachaufnahme‑Symbol, als Beispiel für moderne, mobile Service‑ und Wartungsdokumentation.
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Chaos in the field – without field service management, things get confusing

Excel spreadsheets, whiteboards, and sticky notes waste your team’s time and frustrate your customers. Without digital planning, there’s no connection between jobs, technicians, and reports.

No centralized overview of technicians, assignments, and resources
Media discontinuities caused by paper and Excel lead to errors and loss of information
Manual planning quickly reaches its limits when changes are made at short notice
Alte digitale Plantafel
Tablet mit geöffnetem digitalen Inspektionsformular inklusive Signatur- und PDF-Download‑Hinweis sowie daneben ein Smartphone mit Checkliste zur Inspektion einer CNC‑Fräsmaschine, auf der einzelne Prüfpunkte als „Durchgeführt“ oder „Nicht durchgeführt“ markiert sind.

Field Service Management – From Planning to Deployment

With SIMPL, you can manage your field service operations entirely digitally—from scheduling to on-site mobile processing by your technicians.

Centralized Operational Planning & Scheduling – All Resources Always Up to Date
Mobile App for Technicians – Receive, Process, and Document Jobs
Digital logs & reports – form-based & ready for immediate delivery to the customer
Britt van Deursen
"

Thanks to SIMPL, the paper chaos in our company is finally a thing of the past. Now we record customer inquiries and orders—including all relevant service reports and maintenance logs—centrally in a single solution. This not only gives us full transparency into all orders, but has also noticeably improved communication across the entire team.

Britt van Deursen
Department Manager at Wagner Eschweiler GmbH

Scheduling & Mobile Service App – All Seamlessly Connected

Digital form templates with voice input

Fill out forms on the go—using voice commands, in multiple languages, and without the hassle of paper.

Custom forms tailored to your workflow
Voice-activated editing – on the go & hands-free

Can be used on-site and in the back office

Digital scheduling board for field service management

With SIMPL’s digital scheduling board, you can manage service calls clearly and in real time.

Create orders directly from the planning board
Drag & Drop for Appointments, Technicians, and Resources

Smart filters for people, machines, and application types

Display mit übersichtlicher Einsatz- und Ressourcenplanung im Kalenderlayout

Fully functional even offline

The mobile app stores all data locally and syncs it automatically as soon as a network connection is available again.

Fully functional offline
Automatic synchronization when a connection is established

Full functionality even in areas with poor cell service

Unlock your service potential with digital field service management

Learn how to seamlessly integrate scheduling and mobile service into a single system.

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A no-obligation consultation with our experts
Practical ideas for your field service processes
Personal contact person
Achieve sustainable service growth with us

Intuitive operation that works right away

SIMPL is designed so that technicians, service managers, and workshop teams can start using it right away—without lengthy training or feeling overwhelmed.

Offline capability for your technicians

Technicians can enter orders, forms, and photos entirely offline—everything is automatically synced as soon as a network connection is available again.

Made & Hosted in Germany

Your data is stored in certified German data centers. Perfect for mechanical engineering firms and industrial companies with strict compliance requirements.

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