Company
Material handling specialist since 1995. From design and manufacturing to commissioning at the customer’s site.
How VHV Anlagenbau used SIMPL to consolidate installation planning, forms, and documentation in one place, expanded its field service team from 7 to 14 technicians, and streamlined its service back office from 3 to 2 employees.
Material handling specialist since 1995. From design and manufacturing to commissioning at the customer’s site.
Installation planning, drawings, and paper forms scattered across separate systems. Time spent searching for documents, duplicate data entry, and missing documents on site.
Planning, forms, and documentation—all in one place. The team grew, and the back office became more streamlined.
It was important to us that we could plan our technicians’ schedules easily and efficiently and that the forms could be filled out quickly on-site. With SIMPL, we now have everything in one place: drawings, documents, and photos. What we especially like is that we’re working together to further develop the solution and can see that our feedback is truly being incorporated.
VHV Anlagenbau has been developing and manufacturing material handling systems since 1995, handling everything from design and production to on-site commissioning at the customer’s location. In day-to-day installation work, this means that installers must be assigned to jobs, forms such as acceptance reports and test reports must be filled out quickly and accurately on site, and all relevant documents—including drawings, technical documentation, and photos—must be readily available.
Before SIMPL, this information was scattered across various systems. Assembly planning was handled in a separate tool, technical drawings were stored on the server, and forms were filled out on paper and later typed up in the office. For the team, this meant unnecessary time spent searching for information, duplicate data entry, and sometimes missing documents at the job site because the right document wasn’t readily available.
Especially in project management, where material-handling systems are custom-designed and built, the lack of centralized access to all information was a recurring problem. The larger the project, the more coordination was required between the office and the installation team.
With SIMPL, VHV Anlagenbau has consolidated all relevant information and processes related to assembly in one place. The system was implemented in stages: starting with assembly planning, then forms, and finally document storage.
The assignment overview shows the team at a glance which technician is scheduled for which job, when, and where. Changes due to illness or rescheduled customer appointments can be updated in real time using drag-and-drop. This links the schedule directly to orders and documents.
Acceptance reports, inspection reports, and installation checklists are now filled out on a smartphone right on-site. Photos can be embedded, and signatures can be captured digitally. The results are immediately available in the system, without any media discontinuity and without having to retype them in the office.
Technical drawings, schematics, project photos, and customer documents are all consolidated in SIMPL and can be accessed by any technician on-site. This eliminates the need to search the company server or carry around printed folders.
Feature requests based on everyday assembly work are incorporated directly into SIMPL’s product development. Assembly Manager Jens Rumker and his team test new features and provide regular feedback. This leads to improvements that are rooted in real-world experience and work effectively in everyday use.
Clear Installation Planning
The schedule board shows at a glance who is scheduled where and when, and can be updated in real time as changes occur.
Fill out forms on your mobile device without having to make corrections later
Inspection reports, acceptance reports, and checklists are recorded on-site and are immediately available in the system. No paper, no retyping.
All documents always at your fingertips
Drawings, photos, and documentation are stored centrally and can be accessed at any time at the job site.
Software Based on Real-World Experience
VHV plays an active role in shaping the further development of SIMPL. Feature requests based on day-to-day assembly work are incorporated directly into the product.
Field technicians, doubled.
Service Back Office: More Streamlined Despite Growth.