Packaging and food processing machines operate in sync with the entire production line. Three problems are costing you and your customers time, revenue, and trust every day.
Packaging & food machinery
Keep Routes Running, Turn Service into a Selling Point
If a packaging machine stops, the entire line comes to a standstill. SIMPL makes your service faster, more hygienic, and a selling point.
If the machine stops, the line stops
A machine that stops brings the entire line to a halt; perishable goods won’t wait
Without transparency regarding parts, third-party providers are capitalizing on the wear-and-tear business
Hygiene documentation for IFS and BRC audits is scattered across folders and people’s memories
Offer structured services, rather than just providing them as an afterthought
A digital foundation for every machine and production line in the field. Respond more quickly, document compliance with hygiene standards, and use service as a selling point.
History immediately available; shorter service interruptions in the event of malfunctions
Wear and standard parts are documented, making it possible to plan recurring parts sales
Cleaning and approvals documented in an audit-proof manner; proof available at the push of a button
What SIMPL Can Do Specifically in the Packaging and Food Processing Machinery Industries
From the central service file to audit-proof hygiene certificates.
Central Service File
Every machine and production line in a digital file
Whether it’s a filling machine, a form-fill-seal machine, or a case packer: all service information in one place, instead of scattered across folders and people’s minds. History, formats, and documentation at a glance.
Maintenance history, cleaning records, and inspection reports grouped by machine
Installed parts, format sets, and photo documentation directly on the machine
Complete transparency, no matter which technician handles the job
„Jetzt erfassen wir Kundenanfragen und Aufträge, inklusive aller relevanten Serviceberichte und Wartungsprotokolle, zentral in einer einzigen Lösung.“
Hygiene and Compliance Documentation
Hygiene and Maintenance Records for Audits
Cleaning, seal replacement, and approvals are documented directly on the machine. Standardized, audit-proof, even offline.
Structured recording of cleaning, maintenance, and approvals
Audit-compliant records that support IFS and BRC audits
Photos, measurement data, and the customer’s signature right on the spot
Deployment & Format Change Planning
Plan Assignments and Format Changes Proactively
Plan maintenance, repairs, and format changes centrally. You can schedule last-minute disruptions in real time.
Manage assignments centrally via the digital planning board
Plan Maintenance Intervals and Format Changes in Advance
Keep track of facilities located around the world
Incident & Work Order Management
Resolve line malfunctions more quickly
Everything is centrally managed, from the trouble report to the follow-up. The history and installed parts are immediately visible.
Centrally Record and Prioritize Trouble Tickets
Automatic notification of the appropriate technicians
Service history and wear parts visible directly on the machine
Wear Parts & Formatting Parts
Reclaim the consumables and specialty parts business
Seals, blades, and custom-made parts wear out constantly—that’s predictable revenue. Every job leads to repeat business.
Parts installed and format sets for each machine can be tracked
Determining the need for replacement parts based on maintenance history
Quotes and reorders directly from the service call
Why SIMPL in the Packaging and Food Processing Machinery Industry
A design suitable for hygiene-sensitive production lines
Your customers can’t afford downtime or hygiene lapses. SIMPL is quick to set up and works both on mobile devices and offline.
Personalized support that understands the packaging and food processing machinery industries
Mobile and capable of working offline, even in damp indoor environments without a signal
Made and hosted in Germany, designed to meet strict compliance requirements
Turn Your Service Into a Selling Point
Try SIMPL and bring speed, accurate records, and predictable revenue to your packaging and food processing machinery services.
A no-obligation consultation with our experts
Specifically, using your packaging and food processing machines as an example
Personal Contact
No preparation needed—just bring your questions
Frequently Asked Questions: Service for Packaging and Food Processing Machinery
What are the benefits of service software in the packaging and food processing machinery industries?
SIMPL consolidates all service information for each machine into a single digital file: history, formats, installed parts, and hygiene certifications. This enables your team to respond more quickly to malfunctions, maintain audit-proof documentation, and make the wear-parts business predictable—rather than losing revenue to third-party providers.
How does SIMPL support hygiene and maintenance records for IFS and BRC audits?
Cleaning, maintenance, seal replacements, and approvals are recorded in a standardized manner directly on the machine. The logs are audit-proof and can be retrieved at the push of a button, enabling SIMPL to support the requirements of IFS and BRC audits without the hassle of paper documentation.
How does SIMPL help with format change and maintenance management?
You can centrally plan format changes, maintenance, and repairs for each machine, including intervals and format sets. This allows you to plan tasks proactively rather than reactively, and technicians have the right format and maintenance information right on the spot.
How does SIMPL secure its business in wear parts and form parts?
The parts installed and format sets are documented for each machine, so you can determine the need for wear parts based on the maintenance history. Quotes and reorders are generated directly from the service call, ensuring that recurring parts business stays with you rather than going to a third-party provider.
Do machine operators have access to service history and maintenance schedules?
Through the customer portal, your customers can view completed services, upcoming maintenance, and spare parts information for their systems. This reduces the need for follow-up questions, speeds up approvals, and makes your service transparent to operators.
Can I integrate SIMPL with my ERP system or run it as a standalone application?
Both. Your ERP remains the leading system, while SIMPL becomes your operational service platform and can be integrated with it. You can also start completely standalone using an Excel import and add the integration later.
Intuitive operation that works right away
SIMPL is designed so that technicians, service managers, and workshop teams can start working with it right away—without lengthy training and without feeling overwhelmed.
Offline Capability for Your Technicians
Technicians can enter jobs, forms, and photos entirely offline—everything syncs automatically as soon as a network connection is available again.
Made & Hosted in Germany
Your data is stored in certified German data centers. Perfect for mechanical engineering firms and industrial companies with strict compliance requirements.
