Drive, SharePoint, email attachments and file folders: the file exists three times, and no one knows which version applies.
Document management for service and maintenance
Documents that live at the machine, not on the drive
In SIMPL, manuals, logs, drawings and certificates are stored where they are needed: on the asset and with the job, structured, versioned and retrievable via scan.
The document exists. But where?
Manuals and drawings spread across drives and folders
Which version applies? Three files, three states
The technician on site doesn’t have exactly the one document with them
At the audit begins the search across all systems
Every document has a place: the machine or the job
Instead of filing by drive logic, SIMPL assigns documents to what they are about, and makes them retrievable exactly there.
Documents per asset and job, with their own folder structure
One valid version, the same everywhere
Retrievable in the office, in the app and via QR on the machine
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Thanks to SIMPL, the paper chaos in our company is finally a thing of the past. We now capture customer inquiries and jobs, including all relevant service reports and maintenance logs, centrally in a single solution. As a result, we not only have full transparency over all jobs, but communication across the entire team has also improved noticeably.
Britt van Deursen
Division Manager at Wagner Eschweiler GmbH
File, find, share, prove
Document storage in service needs to do four things. Here are all four.
Documents on the object
The document is where the work happens
Manual on the machine, inspection log at the job, certificate on the asset: whoever works on a case has the right documents right next to them, without a drive odyssey.
Documents filed per asset, job and customer
Service reports and logs land automatically in the right place
Retrievable directly at the machine via QR code
“Customer inquiries can be submitted directly via the QR codes on the assets, and the tedious printing of manuals is finally history.”
Folders & structure
Your filing logic, directly on the asset
Create folders, also within an asset, and structure documents the way your business thinks.
Create folder structures freely, also per asset
Filing by drag & drop, the way you are used to
Structure instead of a file graveyard, even with hundreds of documents
Versions & series
A new version, up to date everywhere at once
Documents carry type, language and version, and whatever is stored on the machine type applies to the entire series.
Documents with type, language and version, e.g. operating manual
Stored once on the machine type, up to date on all machines
Old versions remain traceable
Access & permissions
Everyone sees what they are meant to see
Internal, for technicians on the go, or shared with customers in the portal and via QR: you decide per document.
Technicians have the documentation with them on the job
Shares for customers: portal and QR page
Internal documents stay internal, technically separated
Proof & audit
At the audit, everything is one click away
Inspection logs and reports are stored audit-proof on the asset, with date, editor and version.
Inspection logs automatically on the right asset
Audit-proof storage with date and editor
No leafing through file folders before the audit appointment
Interplay with SharePoint & DMS
Your SharePoint stays. SIMPL brings the documents to the machine.
SIMPL replaces neither SharePoint nor your DMS: invoices, contracts and the Office world stay where they are. SIMPL takes over the documents that belong to machines and jobs, and if desired we connect both worlds.
SharePoint integration: connect existing storage instead of migrating
Clear division of work: Office documents there, machine documentation here
No duplicate filing, no system replacement
See your documents at the machine
Find out in 30 minutes how manuals, logs and certificates get to where your team needs them.
A no-obligation conversation with our experts
Concrete ideas for your document structure
Personal point of contact
No preparation needed, just bring your questions
Frequently asked questions about document management
Which documents does SIMPL manage?
Everything that belongs to machines, jobs and customers: manuals and operating instructions, technical drawings, inspection logs and certificates, service reports, photos and acceptance documents. Filing and retrieval happen directly on the object, on the asset, with the job or at the customer.
Can we create our own folder structures?
Yes, you create folders freely, also within an asset, and structure the storage the way your business thinks, for example by manuals, drawings and inspections. This keeps even a file with hundreds of documents clear.
Does SIMPL replace our DMS or SharePoint?
No, and that is intentional: invoices, contracts and the Office world stay in your DMS or SharePoint. SIMPL takes over the documents that are needed on machines and jobs, and via the SharePoint integration existing storage can be connected instead of migrated.
How do our existing documents get into the system?
Via upload and drag & drop, individually or in bulk, and for large volumes via the SharePoint connection. Whatever is stored on the machine type appears automatically on all machines in the series, which saves most of the work for series products.
Who may see which documents?
You control this per document: internal for the team, available for technicians on the job, or shared with customers in the portal and on the machine’s QR page. Internal documents stay technically separated and do not leave the system.
How do versions stay up to date?
A new version replaces the old one everywhere at once, on the asset, in the portal and behind the QR code. No one works with an outdated version anymore, and the history remains traceable.
Intuitive operation that runs right away
SIMPL is built so that technicians, service managers and workshop teams can work with it right away – without lengthy training and without being overwhelmed.
Offline capability for your technicians
Technicians can capture jobs, forms and photos completely offline – everything is synced automatically as soon as a network is available again.
Made & Hosted in Germany
Your data is stored in certified German data centers. Perfect for machine builders and industrial companies with high compliance requirements.
