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Elevators & Conveyor Technology

Maintain elevators, document inspections, and resolve malfunctions immediately.

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Elevator Technology in the Machine Room – SIMPL Service Software for Elevators and Conveyor Systems
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Does this sound familiar to you?

A property management company calls to say the elevator has been out of service since last night. Three problems make days like this drag on longer than necessary.

Each facility has two inspection dates: a major inspection and an interim inspection, alternating between them.
In the event of a lockdown, every minute counts; coordination takes place over the phone
Before the final exam, the required documentation is missing; it is scattered across paper and Excel files.
Verschiedene Datensilos, die für ein Chaos im Betrieb und im Service in Unternehmen sorgen

SIMPL brings structure to your elevator service business

A digital foundation for every managed facility. Schedules are on track, emergencies are handled promptly, and documentation is available.

The main and interim inspections for each system are due, and your technician is already scheduled for them
Fault reports sorted by urgency; a containment issue is immediately apparent
Maintenance and defects are documented for each elevator; the records are available at the push of a button

What SIMPL can specifically do in elevator and conveyor technology

From the installation file in the machine room to a seamless chain of records.

Installation file per elevator

Every elevator with a complete record, from commissioning to the most recent inspection

A QR code on the control panel or in the engine room. Your technician scans it and gets the history, instead of having to decipher type plates.

Installation data, controller type, year of construction and building bundled per elevator
Maintenance history, inspection reports and open defects directly at the installation
Also usable for third-party installations and older controller generations
Learn more about asset management & QR codes
„Jetzt erfassen wir Kundenanfragen und Aufträge, inklusive aller relevanten Serviceberichte und Wartungsprotokolle, zentral in einer einzigen Lösung.“

Britt van Deursen, Bereichsleiterin bei Wagner Eschweiler · Zur Case Study →

Inspection Intervals & Maintenance Contracts

Mastering Final and Midterm Exams

These two types of inspections alternate, resulting in a busy schedule for each facility. SIMPL sends automatic reminders.

Inspection intervals and maintenance intervals per installation and contract
Schedule your own technician right along with the inspection appointment
See in good time which installation is not yet ready for inspection
Learn more about maintenance and life cycles
Wartungsplan in SIMPL mit Intervallen je Anlage und automatisch erzeugten Aufträgen bei Fälligkeit
Scheduling & On-Call Duty

Technicians plan their work, even while on call

Schedule maintenance rounds by building and skill level. At night and on weekends, you can immediately see who is available.

Manage assignments centrally via the digital planning board
Bundle maintenance of several elevators in a building into routes
Schedule on-call duty and emergencies in real time
Learn more about resource planning
Maintenance report on site

Report from the engine room, not from the office on Friday evening

Cable assembly, brake, door mechanism, control system, emergency call: the checklist is attached to the elevator. Even offline in the shaft.

Checklist per installation type instead of a one-size-fits-all A4 form
Measurement values, photos and the property manager’s signature on site
Offline-capable, even in the shaft and in the basement without reception
Learn more about mobile data collection
Fault Reports & Defects

Enclosure first, everything else after that

Reports are received centrally, whether by phone, email, or through the portal. The urgency level is immediately apparent.

Capture fault reports centrally and prioritize them by urgency
Track open defects until they are resolved
Turn a shortage into an opportunity
More about ticketing
Why SIMPL in Elevator Technology

A structure that aligns with audit requirements and readiness

Your customers must provide proof that their systems are operating safely. SIMPL is quick to implement and keeps all documentation easily accessible.

Wichtige Dinge bei der Einführung von SIMPL
Personalized support that understands technical service
Mobile and offline-capable, even in the shaft without reception
Made and hosted in Germany, designed to meet strict compliance requirements
Here's how we support you

Bring Calm to Exam Schedules and On-Call Duties

Try SIMPL and consolidate maintenance, inspection schedules, and trouble reports into a single system.

Schedule a meeting
A no-obligation consultation with our experts
Specifically, using your elevator systems and inspection intervals as an example
Personal Contact
No preparation needed—just bring your questions

Frequently Asked Questions: Software for Elevator and Conveyor Technology

What does service software bring to an elevator service company?

SIMPL consolidates maintenance history, inspection deadlines, reports, and outstanding issues for each piece of equipment in one place. Your scheduling team automatically sees upcoming deadlines, your technician documents work in the engine room, and urgent malfunctions are immediately identified as such.

How do I keep track of main and interim inspections per installation?

You set up both types of inspections for each piece of equipment along with their deadlines, so that due dates are automatically generated. Because full inspections and interim inspections alternate, each elevator has a packed schedule that you can view centrally rather than having to maintain in a list.

Can I schedule my technician right along with the inspection appointment?

Yes. Since a service technician from your company often needs to be on site for the inspection, you should schedule the technician’s visit to coincide with the inspection date. That way, the inspector won’t be standing in front of a piece of equipment that no one from your company has access to or the tools to operate.

How do I ensure that a person entrapment gets priority?

All reports are received centrally—whether by phone, email, or through the portal—and are prioritized based on urgency. This means that a lockout is immediately identified as such and takes precedence over other issues, rather than getting lost in a queue.

How do I prove for the inspection that maintenance and defects have been completed?

Maintenance, measurement data, and defects are documented and tracked for each system. Before the inspection date, you can see at a glance which systems still have outstanding issues. The inspection itself is conducted by a certified inspection agency; SIMPL provides the necessary documentation for this.

Can property management companies report faults and track the status?

Through the customer portal, your customers can report issues and view the status of their cases, reports, and upcoming appointments. This takes some of the pressure off the phone lines, especially when dealing with impatient tenants. Existing systems can be integrated into the portal.

Intuitive operation that works right away

SIMPL is designed so that technicians, service managers, and workshop teams can start working with it right away—without lengthy training and without feeling overwhelmed.

Aufgeräumte SIMPL Benutzeroberfläche für Techniker und Serviceleiter ohne Einarbeitungsaufwand

Offline Capability for Your Technicians

Technicians can enter jobs, forms, and photos entirely offline—everything syncs automatically as soon as a network connection is available again.

Offline erfasster Serviceauftrag in der SIMPL App mit automatischer Synchronisation bei Netzverbindung

Made & Hosted in Germany

Your data is stored in certified German data centers. Perfect for mechanical engineering firms and industrial companies with strict compliance requirements.

Serverstandort Deutschland – SIMPL wird in Dortmund entwickelt und in zertifizierten deutschen Rechenzentren betrieben
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