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Customer Testimonials

What Our Customers Say

Why SIMPL

The Best Solution for Service & Maintenance

Intuitive operation that works right away

SIMPL is designed so that technicians, service managers and workshop teams can work with it immediately – without lengthy training and without being overwhelmed.

Aufgeräumte SIMPL Benutzeroberfläche für Techniker und Serviceleiter ohne Einarbeitungsaufwand

Offline Capability for Your Technicians

Technicians can enter work orders, forms, and photos completely offline—everything is automatically synced as soon as a network connection is available again.

Offline erfasster Serviceauftrag in der SIMPL App mit automatischer Synchronisation bei Netzverbindung

Made & Hosted in Germany

Your data is stored in certified German data centers. Perfect for mechanical engineering firms and industrial companies with strict compliance requirements.

Serverstandort Deutschland – SIMPL wird in Dortmund entwickelt und in zertifizierten deutschen Rechenzentren betrieben

Powerful AI that helps your team

SIMPL speeds up daily work—for example, through voice input, which formats spoken notes neatly and translates them upon request.

Interfaces for every IT landscape

Whether SAP, Salesforce, Dynamics, ProAlpha, ABAS or in-house developments – SIMPL can be integrated seamlessly and grows with your system landscape.

Asset Management

Keep track of your machines, equipment, and their maintenance history at all times. Using a QR code or NFC tag, you can access technical documentation, inspection reports, and the right contacts right on site—exactly where you need them.

Ticketing System

Record, track, and resolve issues or service requests in a centralized and transparent manner. You’ll always know what needs to be done—and you’ll have a clear overview of status, priorities, and responsibilities.

Digital planning board

Simplify your scheduling with a digital planning board—using drag-and-drop, in real time. Coordinate maintenance, technicians, and resources centrally and respond flexibly to changes.

Forms & Checklists

Document inspections, maintenance, and procedures in a structured way using digital forms and checklists. This helps you avoid mistakes, speed up processing—and ensure that nothing is overlooked.

Dashboard & Analytics

Keep track of all relevant maintenance and service metrics—from machine availability to response time. Make informed decisions with real-time data and easy-to-read dashboards.

From Sticky Notes and Excel to a Complete Machine File

Service That Delights

How Wagner Has Transformed Everyday Work with SIMPL

Every customer has their own story—and Wagner shares them with us. In the video, you’ll learn how the team used SIMPL to bring more transparency to their service processes and make their day-to-day work noticeably easier.

Without SIMPL

Anfragen kommen per Telefon, Mail und Zettel. Vieles bleibt liegen.
Technicians without machine history records, documentation on paper or in PDFs
Maintenance appointments are listed in the calendar or in Excel. Appointments get lost.
No one knows exactly where the machines are, what condition they’re in, or how well they’ve been maintained.
Modifications are not documented. Under the Machinery Regulation, this poses a risk.
Analoge Berichte und Protokolle die noch im Maschinenbau genutzt werden

With SIMPL

Every request becomes a ticket: centralized, prioritizable, and trackable.
History, instructions, and AI knowledge right at your fingertips on your smartphone.
Maintenance is scheduled automatically. Predictable, recurring business.
The machine file shows the location, condition, and history at a glance.
Complete digital documentation. Ready for the 2027 Machinery Regulation.

See SIMPL in action—request your personalized demo now!

Discover how SIMPL optimizes your service and maintenance processes. In our personalized demo, we’ll show you all the features that will make your business more efficient.