Organizing technical services digitally - mobile, transparent, efficient
Whether it’s maintenance, assembly, pipeline construction or plant service – as a technical service provider, you work for industrial companies every day. Your customers expect complete documentation, traceable services and smooth processing – often under time pressure and with high safety standards.
With SIMPL, you digitize your service processes from order to acceptance: you plan assignments, coordinate teams, document services on site and provide reports directly in digital form – without paper, without rework, directly at the customer’s premises.
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Increasing efficiency through digitalization
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Cost reduction through optimized processes
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Time savings during data acquisition
High customer expectations - but outdated processes in use?
As a technical service provider, you are constantly working for changing customers – under deadline pressure, with clear regulations and a high level of responsibility. But many processes are still analog: Schedules in Excel, reports on paper, photos separated by cell phone – and the final documentation often only days later in the office.
This costs valuable time, puts a strain on your team and leads to queries from customers. If evidence is missing, services are not clearly assigned or documentation is received late, not only does the process suffer – but so does trust.
Document services digitally - directly with the customer, directly in the system
With SIMPL, you digitize your entire service processes – from scheduling to final documentation. You plan assignments centrally, assign them to your teams and your technicians record all services on site using mobile devices – including photos, material consumption, signatures and comments.
This means that all documentation is available immediately after the job – complete, structured and audit-proof. You save yourself reworking, queries and media disruptions – and offer your customers a professional service that is not only technically impressive, but also organizationally.
Digital resource planning & team management
With SIMPL, you can manage your assignments flexibly and clearly – whether for individual technicians, installation teams or supra-regional service. You plan jobs, allocate resources and coordinate your team in real time – with location reference, priorities and task packages.
Plan service assignments centrally – with clear responsibilities
Mobile performance recording & reporting
Your technicians document all services digitally: activities, times, materials, photos, signatures – directly on the smartphone or tablet. This creates complete, traceable reports – without media disruption, paper or post-processing.
Documentation directly on site – structured and customer-oriented
Automate verification & customer communication
With SIMPL, you can transfer your documentation at the touch of a button – internally for billing or externally for the customer. All reports are structured, PDF exportable and available for QA or audit at any time. For shorter billing cycles and more transparency for the customer.
Release, forward and evaluate reports directly
Documenting service, managing teams, convincing customers – digitally
With SIMPL, you plan assignments, record services on the move and provide customers with all documentation in a structured manner.
Individual support from real contacts
We accompany you personally – with support that understands your industry. No call center, no script – just fast, direct help from people who really know SIMPL.
Intuitively developed for use on site
SIMPL also works where speed is of the essence: mobile, offline-capable, without long training periods. Your technicians will get to grips with it straight away – whether using a tablet or smartphone.
Made & hosted in Germany
Our servers are located exclusively in Germany, are ISO 27001-certified and GDPR-compliant. Do your customers require confidentiality? We provide it as standard.
