Whether you’re a machine manufacturer looking to expand your after-sales service or a plant operator wanting to reduce downtime, SIMPL lets you digitize your service and maintenance processes in an intuitive platform that your team will love.
Missed service revenue & expensive system downtime? You can do better!
Why things cannot go on as before ⚠️
- Chaos due to Excel lists, paper forms & duplicate data maintenance
- Lack of transparency regarding maintenance plans, machine statuses & service orders
- No time for manual creation of service reports & documentation
- Delayed response to fault reports due to lack of service processes
60
Higher sales in service & maintenance
4
Respond more quickly to service requests
-35
Cost savings due to more efficient processes
Customers & Partners who rely on SIMPL
Our customers use SIMPL to efficiently manage and digitalize their service and maintenance processes. Find out here why Wagner GmbH, a specialist in maintenance and special machine construction, has taken the step towards digital transformation with SIMPL.
Enterprise Asset Management (EAM)
Manage your machines, systems and components centrally in a single software solution. Whether maintenance plans, access to the machine history or the attachment of QR Codes – with SIMPL you have a complete overview of your installed base at all times, both in your own company and for your customers’ existing systems.
- 360° view of your installed base
- Insight into the machine file and service history
- Maintenance planning and execution
Field Service Management (FSM)
Do you plan and coordinate your service technicians in the field? Assigning orders and creating digital forms and reports are essential components of your service? With Field Service Management, you can manage your field service staff efficiently and offer your customers comprehensive services.
- Digital planning board for technicians, machines or vehicles
- Configurable checklists, reports and forms
- Worldwide access to all important information
Customer Support Management (CSM)
Offer your customers excellent service with fast response times and transparent order processing. This means that all employees in the back office and field service are always informed about the current status, clear responsibilities are defined and you always have an overview thanks to a central search and customer history.
- Central ticketing system for all requests & orders
- Service key figures for proactive management of your service
- Intelligent DMS for finding information quickly
Maintenance (CMMS)
Maintaining your machines and systems is crucial to keeping your business running. Our CMMS (Computerized Maintenance Management System) provides you with comprehensive support, especially for the preventive maintenance of your installed base. Manage all maintenance processes centrally in a single solution, create automated maintenance plans and document all activities carried out.
- Centralized management of all internal orders
- Maintenance plans for recurring activities
- Digital completion of reports & logs
Functional Areas of SIMPL
A complete solution for all service and maintenance processes.
Inquiry System
Forms & Reports
Task Management
Spare Parts Management
Checklists
Time Reording
QR-Codes
Customer Portal
Planning Board
Machine History
Discover your Potential in Service & Maintenancewith SIMPL
We will show you what is possible ✔
A short, non-binding discussion with our experts ✔
Efficient service processes & service growth ✔
3 reasons why it is so easy to start and work with SIMPL
Straightforward implementation & operation
You can easily tailor SIMPL to your needs – without additional development projects or custom local adjustments. We take care of the operation.
High employee acceptance
Bringing employees along is one of the most important, if not the most important factor. SIMPL is characterised by a high level of user acceptance due to its great user guidance.
Strong partnership
With SIMPL, you have a partner at your side who is always there for you and provides you with a contact person. Long-term cooperations are very important to us.
