After Sales & Service
Expanding your own service business allows you to increase your sales and at the same time increase your service margin. SIMPL supports you with the right tools to make this happen.
More satisfied customers
With a structured service process, customer satisfaction can be significantly increased, resulting in higher service business.
Shorter turnaround times for inquiries
The processing time can be greatly reduced by our central inquiry system and the direct exchange with customers.
Higher productivity
You can significantly increase the productivity of your employees with SIMPL when it comes to processing and planning inquiries.
All info in<br>one place
In service, fast response times are an important factor for high customer satisfaction. Due to a clearly arranged order system, inquiries can be answered and processed much faster. Meanwhile, the quality of service is improved because your employees can find the documents and files they need more quickly.
Fast response times through a central point of information
Service history via digital lifecycle records
With SIMPL, you can track exactly in which time period which machine or system was repaired or maintained. As a result, maintenance cycles can be derived to enable continuous flawless operation.
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Enter maintenance plans and cycles
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Create life cycle file of a machine or plant
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Manage documents centrally
Maintenance plans for machines & equipment
