{"id":13547,"date":"2026-04-01T12:51:07","date_gmt":"2026-04-01T12:51:07","guid":{"rendered":"https:\/\/www.simpl.de\/wtd-customer-testimonial\/"},"modified":"2026-10-13T13:20:02","modified_gmt":"2026-10-13T13:20:02","slug":"wtd-customer-testimonial","status":"publish","type":"page","link":"https:\/\/www.simpl.de\/en\/wtd-customer-testimonial\/","title":{"rendered":"WTD \u2013 Customer Testimonial"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”20px” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” constrain_group_1=”yes” top_padding_tablet=”0″ constrain_group_5=”yes” top_margin=”70px” constrain_group_7=”yes” bottom_margin=”70px” top_margin_tablet=”50px” constrain_group_9=”yes” bottom_margin_tablet=”50px” top_margin_phone=”30px” bottom_margin_phone=”70px” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”hidden” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column top_padding_desktop=”30px” bottom_padding_desktop=”50px” constrain_group_101=”yes” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”center” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” max_width_desktop=”800″ column_position=”relative” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.8″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”advanced”][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”0px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”center” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” mobile_disable_entrance_animation=”true” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default” delay=”500″][split_line_heading animation_type=”line-reveal-by-space” font_style=”h1″ text_color=”#00696c” font_size_min=”16px” font_size_max=”16px” line_reveal_by_space_text_effect=”default” stagger_animation=”true” mobile_disable_animation=”true” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”WTD Glow Service Customer Testimonial” text_direction=”default” font_size=”16px”][\/split_line_heading][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ text_color=”#000000″ line_reveal_by_space_text_effect=”default” stagger_animation=”true” mobile_disable_animation=”true” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”From Unclear Order Status to Real-Time Transparency” text_direction=”default” font_size=”44″ font_size_tablet=”38″ font_size_phone=”32″][\/split_line_heading][\/vc_column_inner][\/vc_row_inner][nectar_responsive_text inherited_font_style=”default” text_direction=”default” font_size_phone=”14″]\n

How a technical service provider used SIMPL to gain a comprehensive overview of all service requests, shorten response times, and take coordination between scheduling and technicians to a whole new level.<\/p>\n[\/nectar_responsive_text][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bottom_padding=”10″ top_padding_tablet=”0″ top_padding_phone=”0″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”horizontal” column_element_alignment=”center” column_element_spacing=”5px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ 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background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”15px” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”slight-fade-in-from-bottom” mobile_disable_entrance_animation=”true” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default” delay=”300″][vc_column_text css_animation=”bottom-to-top” css=”” text_direction=”default”]\n

Company<\/strong><\/span><\/h6>\n

Technical service provider for industrial customers. Maintenance, repair, and service calls with a high volume of requests and expectations for quick response times.[\/vc_column_text][\/vc_column_inner][vc_column_inner top_padding_desktop=”32px” constrain_group_100=”yes” bottom_padding_desktop=”32px” left_padding_desktop=”32px” constrain_group_101=”yes” right_padding_desktop=”32px” constrain_group_1=”yes” constrain_group_2=”yes” column_element_direction_desktop=”default” column_element_spacing=”20px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#e8eeee” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”15px” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”slight-fade-in-from-bottom” mobile_disable_entrance_animation=”true” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default” delay=”350″][vc_column_text css=”” text_direction=”default”]\n

Background<\/strong><\/span><\/h6>\n

Inquiries via phone, email, and in person. No centralized overview; scheduling on an as-needed basis; key metrics available only after a delay.[\/vc_column_text][\/vc_column_inner][vc_column_inner top_padding_desktop=”32px” constrain_group_100=”yes” bottom_padding_desktop=”32px” left_padding_desktop=”32px” constrain_group_101=”yes” right_padding_desktop=”32px” top_margin=”0″ constrain_group_1=”yes” bottom_margin=”0″ left_margin=”0″ constrain_group_2=”yes” right_margin=”0″ column_element_direction_desktop=”default” column_element_spacing=”20px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#e8eeee” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”15px” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”slight-fade-in-from-bottom” mobile_disable_entrance_animation=”true” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default” delay=”400″][vc_column_text css=”” text_direction=”default”]\n

With SIMPL<\/strong><\/span><\/h6>\n

Ticketing, digital scheduling board, and dashboards\u2014all on one platform. Real-time overview of all orders; key management metrics at the click of a button.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”40″ bottom_padding=”40″ bottom_margin=”80″ left_margin=”100″ constrain_group_8=”yes” right_margin=”100″ left_margin_tablet=”0″ constrain_group_10=”yes” right_margin_tablet=”0″ left_margin_phone=”0″ constrain_group_12=”yes” right_margin_phone=”0″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” 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column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][vc_column right_padding_desktop=”40″ column_element_direction_desktop=”default” column_element_spacing=”30px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.8″ width=”3\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”advanced”][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”0″ top_padding_tablet=”10%” top_padding_phone=”16%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”” text_direction=”default”]\n

The Starting Point<\/span><\/h6>\n[\/vc_column_text][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ text_color=”#000000″ line_reveal_by_space_text_effect=”default” stagger_animation=”true” mobile_disable_animation=”true” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Inquiries coming in through many channels, no centralized overview, and key metrics available only after a delay” font_line_height=”1.3″ text_direction=”default” font_size_tablet=”26″ font_size_phone=”26″][\/split_line_heading][vc_column_text css=”” text_direction=”default”]WTD is a technical service provider that performs maintenance, repair, and service calls for industrial customers. Its day-to-day operations are characterized by a high volume of incoming requests that must be quickly prioritized and assigned to the appropriate technicians. Customers expect quick response times and transparent communication regarding the status of their orders. <\/p>\n

Before SIMPL, the team lacked a centralized overview. Requests came in through various channels\u2014by phone, email, and sometimes in person. It took a lot of effort to figure out who was working on which job, how far along the work was, and where capacity was currently available. Schedulers had to make inquiries by phone, technicians in the field had no insight into the overall situation, and management could only track key metrics such as response times or order volume with a delay. <\/p>\n

The result: Orders sometimes sat unprocessed longer than necessary, coordination between scheduling and technicians was time-consuming, and customers occasionally had to follow up because there was no proactive status update.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”40″ top_padding_tablet=”10%” top_padding_phone=”16%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”” text_direction=”default”]\n

The Journey with SIMPL<\/span><\/h6>\n[\/vc_column_text][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ text_color=”#000000″ line_reveal_by_space_text_effect=”default” stagger_animation=”true” mobile_disable_animation=”true” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”A platform for the entire order process, from receipt to completion” font_line_height=”1.3″ text_direction=”default” font_size_tablet=”26″ font_size_phone=”26″][\/split_line_heading][nectar_responsive_text inherited_font_style=”default” text_direction=”default”]\n

With SIMPL, WTD has introduced a central platform that tracks the entire journey of an order, from the receipt of the request to its completion. The transition was deliberately pragmatic: first the ticketing system, then the scheduling board, then the dashboards. <\/p>\n[\/nectar_responsive_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”32″ constrain_group_1=”yes” bottom_padding=”32″ left_padding_desktop=”32″ constrain_group_2=”yes” right_padding_desktop=”32″ top_padding_tablet=”10%” top_padding_phone=”16%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” css=”.vc_custom_1784810182043{background-color: #ffffff !important;border-radius: 15px !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_badge display_tag=”body” badge_style=”default” bg_color_type=”global” color=”accent-color” padding=”small” border_radius=”20px” display=”block” text=”1″][split_line_heading animation_type=”line-reveal-by-space” font_style=”h4″ text_color=”#000000″ line_reveal_by_space_text_effect=”default” stagger_animation=”true” mobile_disable_animation=”true” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Ticketing as a Key Entry Channel” font_line_height=”1.3″ text_direction=”default”][\/split_line_heading][vc_column_text css=”” text_direction=”default”]All inquiries\u2014whether by email, phone, or through the customer portal\u2014are now consolidated into a single, unified ticket system. Each ticket has a clear status, priority, and assigned person. The dispatch team can see at a glance what\u2019s pending and where action is needed. This largely eliminates the need for follow-up calls.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”32″ constrain_group_1=”yes” bottom_padding=”32″ left_padding_desktop=”32″ constrain_group_2=”yes” right_padding_desktop=”32″ top_padding_tablet=”10%” top_padding_phone=”16%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” css=”.vc_custom_1784810182043{background-color: #ffffff !important;border-radius: 15px !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_badge display_tag=”body” badge_style=”default” bg_color_type=”global” color=”accent-color” padding=”small” border_radius=”20px” display=”block” text=”2″][split_line_heading animation_type=”line-reveal-by-space” font_style=”h4″ text_color=”#000000″ line_reveal_by_space_text_effect=”default” stagger_animation=”true” mobile_disable_animation=”true” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Technician Scheduling Using the Digital Schedule Board” font_line_height=”1.3″ text_direction=”default”][\/split_line_heading][vc_column_text css=”” text_direction=”default”]The scheduling team plans assignments using the planning board and can see in real time which technicians are available and where capacity is becoming available. In the event of last-minute changes\u2014such as an urgent assignment\u2014the schedule can be adjusted immediately without losing sight of other jobs.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”32″ constrain_group_1=”yes” bottom_padding=”32″ left_padding_desktop=”32″ constrain_group_2=”yes” right_padding_desktop=”32″ top_padding_tablet=”10%” top_padding_phone=”16%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” css=”.vc_custom_1784810182043{background-color: #ffffff !important;border-radius: 15px !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_badge display_tag=”body” badge_style=”default” bg_color_type=”global” color=”accent-color” padding=”small” border_radius=”20px” display=”block” text=”3″][split_line_heading animation_type=”line-reveal-by-space” font_style=”h4″ text_color=”#000000″ line_reveal_by_space_text_effect=”default” stagger_animation=”true” mobile_disable_animation=”true” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Dashboards for Executive Management” font_line_height=”1.3″ text_direction=”default”][\/split_line_heading][vc_column_text css=”” text_direction=”default”]Management keeps an eye on the most important metrics: How many orders are pending? How quickly does the team respond? Where are the bottlenecks? Questions that previously could only be answered through manual effort are now available at the push of a button.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”32″ constrain_group_1=”yes” bottom_padding=”32″ left_padding_desktop=”32″ constrain_group_2=”yes” right_padding_desktop=”32″ top_padding_tablet=”10%” top_padding_phone=”16%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” css=”.vc_custom_1784810182043{background-color: #ffffff !important;border-radius: 15px !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_badge display_tag=”body” badge_style=”default” bg_color_type=”global” color=”accent-color” padding=”small” border_radius=”20px” display=”block” text=”4″][split_line_heading animation_type=”line-reveal-by-space” font_style=”h4″ text_color=”#000000″ line_reveal_by_space_text_effect=”default” stagger_animation=”true” mobile_disable_animation=”true” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Easy to use, even without any software experience” font_line_height=”1.3″ text_direction=”default”][\/split_line_heading][vc_column_text css=”” text_direction=”default”]Even technicians who had little prior experience with digital tools were able to get the hang of SIMPL right away. The intuitive interface significantly shortened the implementation time and ensured a high level of acceptance, without the need for extensive training or resistance from the team.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”40″ top_padding_tablet=”10%” top_padding_phone=”16%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”” text_direction=”default”]\n

The result<\/span><\/h6>\n[\/vc_column_text][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ text_color=”#000000″ line_reveal_by_space_text_effect=”default” stagger_animation=”true” mobile_disable_animation=”true” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Real-time overview, faster response times, better coordination” font_line_height=”1.3″ text_direction=”default” font_size_tablet=”26″ font_size_phone=”26″][\/split_line_heading][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”0″ constrain_group_1=”yes” bottom_padding=”0″ left_padding_desktop=”0″ constrain_group_2=”yes” right_padding_desktop=”0″ top_padding_tablet=”10%” top_padding_phone=”16%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” css=”.vc_custom_1784810499163{border-radius: 15px !important;}”][vc_column_inner top_padding_desktop=”32″ constrain_group_100=”yes” bottom_padding_desktop=”32″ left_padding_desktop=”32″ constrain_group_101=”yes” right_padding_desktop=”32″ constrain_group_1=”yes” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#ffffff” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”15px” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”advanced” border_left_desktop=”4″ column_border_color=”#00696c” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][vc_column_text css=”” text_direction=”default”]Status calls and emails have been transformed into a real-time ticket board<\/span><\/strong>[\/vc_column_text][vc_column_text css=”” text_direction=”default”]Everyone on the team can see open tasks and who is responsible for them.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”0″ constrain_group_1=”yes” bottom_padding=”0″ left_padding_desktop=”0″ constrain_group_2=”yes” right_padding_desktop=”0″ top_padding_tablet=”10%” top_padding_phone=”16%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” css=”.vc_custom_1784810499163{border-radius: 15px !important;}”][vc_column_inner top_padding_desktop=”32″ constrain_group_100=”yes” bottom_padding_desktop=”32″ left_padding_desktop=”32″ constrain_group_101=”yes” right_padding_desktop=”32″ constrain_group_1=”yes” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#ffffff” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”15px” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”advanced” border_left_desktop=”4″ column_border_color=”#00696c” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][vc_column_text css=”” text_direction=”default”]A static weekly schedule was transformed into a digital planning board<\/span><\/strong>[\/vc_column_text][vc_column_text css=”” text_direction=”default”]The scheduling department handles rush orders without having to make a series of phone calls.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”0″ constrain_group_1=”yes” bottom_padding=”0″ left_padding_desktop=”0″ constrain_group_2=”yes” right_padding_desktop=”0″ top_padding_tablet=”10%” top_padding_phone=”16%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” css=”.vc_custom_1784810499163{border-radius: 15px !important;}”][vc_column_inner top_padding_desktop=”32″ constrain_group_100=”yes” bottom_padding_desktop=”32″ left_padding_desktop=”32″ constrain_group_101=”yes” right_padding_desktop=”32″ constrain_group_1=”yes” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#ffffff” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”15px” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”advanced” border_left_desktop=”4″ column_border_color=”#00696c” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][vc_column_text css=”” text_direction=”default”]Excel reports and gut feelings were turned into a dashboard for management<\/span><\/strong>[\/vc_column_text][vc_column_text css=”” text_direction=”default”]Response time, order volume, and bottlenecks at the touch of a button.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”0″ constrain_group_1=”yes” bottom_padding=”0″ left_padding_desktop=”0″ constrain_group_2=”yes” right_padding_desktop=”0″ top_padding_tablet=”10%” top_padding_phone=”16%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” css=”.vc_custom_1784810499163{border-radius: 15px !important;}”][vc_column_inner top_padding_desktop=”32″ constrain_group_100=”yes” bottom_padding_desktop=”32″ left_padding_desktop=”32″ constrain_group_101=”yes” right_padding_desktop=”32″ constrain_group_1=”yes” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#ffffff” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”15px” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”advanced” border_left_desktop=”4″ column_border_color=”#00696c” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][vc_column_text css=”” text_direction=”default”]High level of acceptance without the need for training<\/strong>[\/vc_column_text][vc_column_text css=”” text_direction=”default”]Even technicians with no software experience can work productively with SIMPL from day one.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”20px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” sticky_content=”true” sticky_content_functionality=”js” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h6″ text_color=”#00696c” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Results in Numbers” text_direction=”default”][\/split_line_heading][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” 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about 40%<\/span><\/strong><\/h2>\n[\/vc_column_text][vc_column_text css_animation=”bottom-to-top” css=”” text_direction=”default”]Faster response times to customer inquiries.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner top_padding_desktop=”32″ constrain_group_100=”yes” bottom_padding_desktop=”32″ left_padding_desktop=”32″ constrain_group_101=”yes” right_padding_desktop=”32″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#e7eded” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”15px” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][vc_column_text css_animation=”bottom-to-top” css=”” text_direction=”default”]\n

\u00bd day<\/strong><\/span><\/h2>\n[\/vc_column_text][vc_column_text css_animation=”bottom-to-top” css=”” text_direction=”default”]Training; technicians are productive right away.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner top_padding_desktop=”32″ constrain_group_100=”yes” bottom_padding_desktop=”32″ left_padding_desktop=”32″ constrain_group_101=”yes” right_padding_desktop=”32″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#e7eded” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”15px” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][vc_column_text css_animation=”bottom-to-top” css=”” text_direction=”default”]\n

GF-Cockpit Live<\/span><\/strong><\/h2>\n[\/vc_column_text][vc_column_text css_animation=”bottom-to-top” css=”” text_direction=”default”]instead of monthly reporting.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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